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POLICIES

Shipping/Return Policy
We only Ship products to confirmed addresses.  The address has to be confirmed via PayPal. If the shipping address is not the same as the billing address connected with you ATM/Debit/Checking Account it will not confirm. Shipping inside the US may take 5-7 business days. We only ship on BUSINESS DAYS Monday-Friday . All shipping fees will be $20 Flat Shipping Rate.
WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES!
* Signature confirmation required and highly recommended if you would like to know the exact time and date your package was picked up. You will not receive emails regarding your package. 


Refunds/shipping 

Full Lace WIGS worn or unworn CANNOT be returned or exchanged, full lace wigs are pre-ordered and made to order items so please be sure to order your correct size and lace color. Twelve:01 collection will not exchange or order a new wig to be made just because the customer did not input their correct sizing

ALL WIGS, HAIR EXTENSIONS, CLOSURES, FRONTALS, ARE FINALE SALE! NO REFUNDS OR EXCHANGES! BY PLACING AN ORDER WITH US, YOU AGREE TO THESE TERMS!